Refund Policy

Your visiondocks.com VisionDocks Photo AI plan comes with a 30-day money-back guarantee. If the service does not meet your expectations, you can request a full refund within 30 days of your initial purchase — no questions asked.

All plans are billed in advance. Prices, billing cycles, and the difference between subscription and lifetime options are shown clearly on the pricing page before checkout, so you always know what you are paying for.

What’s Included in Your Plan

Full access to VisionDocks Photo AI tools — background removal, photo colorization, and detail enhancement — for the duration of your active plan or, with the lifetime plan, indefinitely.

Free updates, model improvements, and any new features released while your plan is active.

Daily processing quotas as stated on the pricing page; lifetime plans receive the maximum tier of usage.

Subscription Billing, Renewal & Cancellation

Monthly and yearly subscriptions renew automatically at the end of each billing cycle. You can turn off auto-renewal at any time from your account settings; your plan remains active until the end of the current period and will not renew thereafter. We do not issue prorated refunds for the unused portion of a renewed term.

Lifetime plans are a one-time payment with no recurring charges. You retain access to all current and future tools indefinitely. The 30-day money-back guarantee also applies to lifetime purchases.

Refund Eligibility

Refunds are available within 30 days of your initial purchase, regardless of plan type. Refunds cannot be issued once a subscription has been renewed (the renewal counts as a new billing period), or when an account has used a substantial volume of processing jobs that exceeds normal fair use, or when the purchase is older than 30 days.

How to Request a Refund

To request a refund or ask a billing question, please email [email protected] or use the Contact page. Include your order number or the email address you used at checkout. Refunds are returned to the original payment method and typically arrive within 5 business days of approval.